Centralize lead management and customer communication with AI-assisted web chat lead capture and SMS messaging in a shared team inbox.
Respond, capture, and convert new business quickly with all inbound leads centralized in one place. Reply to messages coming in through Facebook Messenger, Messages, website forms, and soon Instagram, right from Inbox in the Business App.
With an average open rate of 98%, SMS is a surefire way to catch your audience's attention. Start more conversations and keep them flowing post-purchase to turn new sales into repeat business with nearly unlimited* SMS messaging from a local texting number (US and Canada).
*Some carriers limit the daily messages to 2000-3000.
Collaborate on customer acquisition, sales, and support communication through a shared inbox, where the whole team can collaborate to achieve great customer communication.
Invest in SEO and ad campaigns to attract more leads with confidence. Inbox Pro’s AI-assisted web chat lead capture ensures prompt responses and collects contact information to help acquire new customers.
Transform Your Business Communication and Growth Strategy
Elevate your customer experience and drive growth with a centralized communication hub for modern businesses. With Inbox in the Business App, respond instantly to leads from Facebook Messenger, website forms, SMS, and soon Instagram—all in one place. Engage your audience like never before using SMS messaging, boasting an impressive 98% open rate, to spark conversations that convert first-time buyers into loyal customers.
Empower your team with a shared inbox for seamless customer acquisition, sales, and support collaboration. Harness AI-powered web chat to capture leads in over 40 languages, ensuring every opportunity is met with a personalized response. Easily integrate Facebook Messenger, Instagram Messages, SMS, and email while confidently managing communications across multiple locations.
Backed by AI and built for growth, this solution optimizes your marketing efforts—pairing powerful SEO and ad campaigns with cutting-edge tools to attract, engage, and retain more customers. Ready to turn every lead into your successive big win?
Let’s make it happen.
Please reach us at p2p@point2point.live if you cannot find an answer to your question.
When you're hard at work, it can be challenging to reply to leads instantly when they reach out, leaving your business vulnerable to losing leads to competitors that respond faster. The AI-assisted web chat will reply for you immediately, with impressive conversational behavior, answering FAQs, and with the objective of getting a name and mobile phone number (or email address as a fallback), capturing the lead for your team to follow up with later. The AI-assisted web chat widget can be installed on any website to engage with and capture lead contact info from visitors to the site.
Currently, Inbox Pro integrates customer messaging from your website, Instagram, Facebook page, Email, and SMS.
No extra charge - the AI-assisted web chat lead capture is fully included with Inbox Pro.
The web chat is 100% AI-managed lead capture. Small businesses are busy, and can't always reply instantly – that's why the AI assistant will get a website visitor's name and number, and then notify the business they have a new lead – the business can reply via SMS as soon as possible, and move the conversation off the website and onto the customer's phone.
You can install the web chat widget on any website where you can embed code in the element. Supports Website Pro, WordPress, Shopify, Wix, and more.
The AI assistant has immediate access to "knowledge" from the business profile, so it can answer basic questions about services, location, contact info, and hours. You can also add additional "knowledge" to the AI assistant either by 'training' it on a website or using text to add whatever knowledge as needed. Note that adding knowledge should not change the AI's instructions but instead change the content of it's responses.
Locations: Blackfoot, Idaho and 1070 Riverwalk Dr, Suite 300, Idaho Falls, IDAHO "The Bell Tower"
Ph: (208) 201-7750 E: p2p@point2point.live
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